Help & Questions

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping within the US takes 3–5 business days. Expedited options are available at checkout.

Do your watches come with a warranty?

Please contact us directly for information regarding warranty coverage on your timepiece.

How do I care for my watch?

To keep your timepiece in excellent condition, avoid exposing it to extreme temperatures, strong magnetic fields, or harsh chemicals. For mechanical watches, we recommend servicing every 3–5 years by a qualified watchmaker.

What is your return policy?

We offer a 30-day return policy for unworn watches in original condition and packaging. Please visit our Return Policy page for full details.

How can I contact Winstead Crown?

You can reach us through our Contact page. We aim to respond to all inquiries within 1 business day.

Do you ship internationally?

We are currently focused on serving customers within the United States. Please check back as we expand our shipping destinations.